Velunni creates premium sleep essentials designed to elevate your nightly routine - silk pillowcases, eye masks, hair accessories, and curated bundles made for comfort, calmer sleep, and a more polished wake-up.
Welcome to the Velunni Help Center
EMAIL: info@velunni.comAvailability
Monday - Friday: 9AM - 5PM PST
Frequently Asked Questions
Silk is naturally smooth and low-friction. That means less pulling on skin and hair during the night, a more comfortable feel, and a cleaner, more refined sleep experience - especially if you wake up with tangles or sleep lines.
Silk’s smooth surface reduces friction, which can help minimize morning creases and irritation caused by rougher fabrics. It also feels cooler and gentler on sensitive skin.
Because silk is smoother than cotton, it creates less friction while you move in your sleep. Many customers notice less frizz, fewer tangles, and hair that’s easier to style in the morning.
Many people with sensitive skin prefer silk because it feels softer and less abrasive than typical fabrics. If you have a specific condition, we recommend testing gently and following your professional medical advice.
Yes—our silk is designed for real life. We recommend: gentle cycle, cold water, mild detergent, and a mesh wash bag. Avoid bleach and fabric softener. Air-dry for best longevity.
Measure your pillow width and height, then choose the closest match:
- Standard: 51 × 66 cm (20" × 26")
- Queen: 51 × 76 cm (20" × 30")
- King: 51 × 91 cm (20" × 36")
We want you to love your Velunni purchase. If you need a return, contact our support team within 100 days of delivery. Once your return is received and inspected, we process your refund to the original payment method.
Processing typically takes 5–9 days. Delivery depends on your location and shipping method. You’ll receive tracking as soon as your order ships.
When your order ships, you’ll receive an email with a tracking link. If you can’t find the email, contact us at info@velunni.com.
